webofevil | 3,000 receipts

Man gets 3,000 C-charge receipts

A tradesman from Kent who went online to pay the London congestion charge ended up being sent 3,000 receipts.

Graeme Ellis from Swanley, went on the Transport for London (TfL) website to pay the £8 fee and then requested a receipt. The first time, he was sent 500, and then on the next occasion 3,000 arrived at his house, delivered by Royal Mail.

Mr Ellis said: “The second time it happened I ended up with four boxes, about 3,000 receipts all turned up on the doorstep in a big Royal Mail lorry.

“I think I might pay at the petrol station tomorrow. The kids love opening them though, we make castles out of them and towers.” [BBC]

In a statement TfL said: “This is clearly an unacceptable error. Our service provider, Capita, have identified the fault and put in additional controls to ensure it does not happen in future.” In other words, they’re reviewing their procedures.